Code of Ethics
The foundation of our company is built on strong values designed to keep us moving forward.
Respect for the law
We adhere to all laws, regulations and ordinances that pertain to the commercial heating, ventilation and air conditioning industry as prescribed by federal, provincial, regional and municipal governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.
Health and Safety
The health and safety of our own, our clients’ and our sub-contractors’ employees are of primary importance. The prevention of work-related injuries takes precedence over operating productivity. Learn more about health and safety here.
Integrity
We are forthright and truthful in our dealings with customers, employees, vendors, and other stakeholders. We communicate fully to all decision support personnel. We keep our promises.
Excellence
We design, install, service and repair mechanical building systems in strict accordance with the highest industry standards.
Time
We respect our customer’s time, performing projects, service and product delivery on-time, every time.
Image and Reputation
We maintain a clean, safe, respectable and reputable place of business that reflects the high standards of our companies’ brands.
Teamwork
We support each member of the team to strengthen the brand and build successful long-term relationships.
Respect
We treat our customers, fellow employees and other industry professionals with the utmost respect.
Service
We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.
Privacy
We show the greatest respect for the sanctity of our customers and comply with all privacy regulations.
Competition
We value fair competition. We promote our brands and sell our services fairly, accurately and in a manner that reflects the high standards of our companies.
Environment
Dunford-Liscio is working to reduce our carbon footprint and overall impact on the environment. Learn more about our commitment to the environment here.